COMMUNITY UPDATE - JANUARY 31ST

This week we put a twist on a few playlists with Deathmatch Domination and Gunfight Custom! We've got more coming next week, so keep reading to get all the details!

First, let’s look at a few Customer Support conversations we’ve seen over the past few days…

Did you receive an error prompt while downloading last Wednesday’s update and have your combat record stats reset?

During last Wednesday’s update, some users were given an error prompt and for those who clicked “Yes”, their combat record stats were temporarily reset.

This also reset your custom loadouts, Operator customizations, Killstreaks, and Field Upgrade selections back to their default state.

Anyone who clicked “Yes” and had their combat record stats reset should now see their combat record displaying properly and as they were prior to initiating last Wednesday’s title update. This won’t restore your customizations, so you’ll need to set those up again to your liking.

If you were part of this group who had their stats reset and are not seeing them restored, please reach out to Activision Support, @ATVIAssist on Twitter!

Are you stuck in a download loop with “Spec Ops DLC” on PS4?

Get help with this issue on the Activision Support website, HERE.

Want to see the latest updates with known issues we’re tracking and bugs we’re looking into? Be sure to bookmark our Trello board so you can stay up to date! Check it out HERE!

Are you missing your Season 0 emblem for completing Officer Challenges? As of 1/29/2020, these have been awarded to all users who qualified!

Here’s what’s coming next week to Modern Warfare…

We’re planning a few things for next week, like a some 2v2 Grind action maybe? OR….maybe a playlist for Shipment 24/7 AND a playlist for Shoot House 24/7? Hm…

We’ve also got some XP events planned, like 2XP, 2X Weapon XP, AND 2X Tiers, so keep an eye out for when these go live next week!

Want to meet some of the IW staff? Check out our latest developer diary with Level Designer Brian Baker! HERE!

Lastly, we want to thank you all for your support of the Outback Relief Pack. Today marks the end of our donation drive to provide relief to the devastating Australian bushfires. We look forward to sharing results next week, so again, thank you for your incredible support.